Quality Assured

Assetlink delivers industry leading facilities service, and at the heart our business is the quality of our people. They are customer-focused and committed to the highest standards. Our quality standards and reporting systems are also leading edge.

The Quality Management System includes:

Scheduled site inspections by the Site Manager and client representative
Self-assessment Audit Program to ensure our services have exceeded required standards of work over the previous month
Internal Audit Program involving random internal inspections by Senior Management to assess performance

Keen benchmarking is the key to achieving excellent site presentation standards and we implement KPIs to continually measure and monitor our service performance.

Assetlink is certified to the AS/NZS ISO 9001: 2008 Quality Management System Standard, and adheres to six monthly independent audits to ensure ongoing certification.

Secure innovative technology, performance audits, risk management and OH&S compliance as well as sustainable environmental targets are fundamental to managing and maintaining clients’ assets to the their expectations.