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Opal Aged Care

Opal Aged Care

Delivering flexibility to meet the client's needs

Providing a pleasant environment for guests

Opal Canterbury is an aged care facility based in Sydney that offers high and low care to residents as well as to residents with dementia. Principal Canterbury’s resident rooms were due for a refresh and tendered for a cosmetic refurbishment. This involved replacing ablutions which involved bathrooms, painting the rooms, replacing the flooring and putting in new curtains.

Collaboration helps ensure a safe residence

On responding to the tender specifications, Assetlink help ensured all recommended refurbishments met Australian Standards 1428. Through collaborating with management and operations, we developed strong relationships with the client to understand their business.

By having a good relationship with the client and understanding the premises were for patients and residents who would be onsite during the refurbishment, we chose to go above and beyond the scope by providing flexibility in our working hours. For example, when accreditation was underway by auditors, we would leave premises when the audit was underway to not impact on the inspection.

Due to the amount of dust during the refresh, we protected the premises, providing dust prevention to the safety of patients, residents and staff.

Delivering flexibility to meet the client's needs

Principal Canterbury management needed assurance that quality work was being carried out during the refurbishment of its rooms. Assetlink helped ensure that this was achieved through working with the client and ensuring that materials and services provided met their requirements and Australian standards. Due to this we were asked to assist with the project management of the maintenance carried out on their air conditioning units during the refurbishment period.

Assetlink provided a quality service that was flexible to meet the needs of the aged care facility. We were able to cease work on request for accreditation inspections and ensured that work did not interfere with the day to day activities of the facility.

Linking people, places & processes

By linking the right people with Principal Canterbury, Assetlink was able to develop good working relationships with management and the operations team. This enabled Assetlink to put in place quality and flexible processes to deliver this project on time and budget.

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