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Who We Are

Assetlink is an Australian privately owned integrated facilities services provider with over 2,500 people serving over 1200 customers nationwide.

Who we are

With over 21 years’ experience we provide integrated facilities service solutions across a number of industry channels.  Assetlink collaborates with clients leveraging our people, technical capability and innovative approach helping ensure the highest level of support for the delivery of your business to your customer.

Assetlink services

Who We Are

 

We provide both individual services and tailored integrated solutions.

Our highly skilled and qualified personnel deliver professional services to the exacting requirements of our clients and in compliance with our accreditation to;

  • AS/NZS ISO 9001: 2008 Quality Management Systems
  • ISO 14001 Environmental Management Systems
  • AS/NZS 4801 Occupational Health & Safety Management System
  • OHSAS 18001:2007 Occupational Health & Safety Management System
  • AS/NZS ISO 10002:2004 Customer Satisfaction Certified
  • ISO 55001:2014 Asset Management Certified

Facilities Services

Assetlink provides total facilities services and project management and services to a variety of channels.  Our customers range from large scale national portfolios to single site facilities within the Government, Education, Health, Aged Care, Resource & Industrial, Retail and Commercial channels.

Projects Group

Assetlink offers a broad range of construction and maintenance services to complement our client’s main business operations. These are the services that are essential to support and enhance the everyday operations of the site. These include:

  • Project & Construction Management
  • De-fit and fit-out
  • Hoarding
  • Base building
  • Fire Services
  • Handyman
  • Plumbing
  • Electrical
  • Planned Preventative Maintenance (PPM)

Signature Behaviours

I respect others

Why is this important?

We all want to be heard and feel special.

How do I contribute?

I am considerate and genuine when I deal with others.

 

I am open minded

Why is this important?

Exploring new possibilities and accepting different viewpoints allows us to grow and develop.

How do I contribute?

I embrace ideas and collaborate with others to achieve goals.

I never negotiate on safety 

Why is this important?

The safest way to do the job depends on all of us. 

How do I contribute?

I support and live by our health and safety practices.  

 

I recognise my team’s efforts

Why is this important?

Recognising each other’s efforts builds a rewarding and satisfying workplace.

How do I contribute?

I celebrate success and instinctively give credit to those who deserve it.

 

I connect with others

Why is this important?

We all want to feel involved and understand what’s expected of us as a team. 

How do I contribute?

I consciously communicate with those around me, actively listening and responding to what I hear.

 

I choose a positive attitude

Why is this important?

Having a positive mind set helps us to be resilient and deal with whatever challenges we are faced with.  

How do I contribute?

I have a ‘can do’ attitude that inspires others and shows self-confidence in who I am.

 

I have the courage to challenge

Why is this important?

Standing by what we believe and being true to ourselves makes the whole team stronger.

How do I contribute?

I question unsafe or poor work practices and share better ways to do things. I also challenge my own performance to be the best I can be.

 

I am an effective team member

Why is this important?

Having a targeted and organised approach to our work and life means we are able to achieve so much more.

How do I contribute?

I enjoy a sense of contribution and achievement by following process discipline, meeting my targets, and being a team player. 

 

I am committed to learning & growing

Why is this important?

People learn by experience - their own. Learning enables people to make new discoveries for themselves and take the appropriate action.

How do I contribute?

I take responsibility for my own learning and development, through training and listening to others.

 

I am customer focused

Why is this important?

We are passionate about external and internal customer service. It’s the heart of everything we do and the core of the Assetlink Way.

How do I contribute?

I deliver an outstanding customer experience focusing on building relationships with our clients and their customers. 




Vision

Our Vision

Leading the change our industry deserves by making the difference that matters to our clients and people.

Our Purpose

Enriching lives through a culture of opportunity, belonging and contribution to world-class service.

Single Minded Proposition

It’s About You.

Values

Our reputation within the industry has been built on a foundation of core values. These make up who we are and can be seen in all aspects of our operations.

  • Passion - We are passionate about everything we do!

    Our approach is enthusiastic and proactive, with a positive ‘can do’ attitude. We are devoted to the vision and values of Assetlink and recognise the contribution each one of us makes.

  • Customer Service - Our customers’ experience is our focus!

    We are dedicated to improving service delivery, as well as earning and maintaining our customers’ respect through delivering on our promises.

  • Health & Safety - Safety is Not Negotiable.

    Protecting our employee’s and customer’s wellbeing is fundamental. A health and safety culture is central to everything we do.

  • Empathy - We care about each other!

    Our workplace is one of equality, understanding and consideration. We nurture happy, confident and engaged people through our respectful interactions with one another.

  • Teamwork - We are one team!

    We strongly believe in working together ‘as one’, encouraging individual action along with harnessing the collective power of the team.

  • Excellence - We aspire to achieve the highest standards!

    Striving for continuous improvement, we challenge ourselves to be the best we can be. We recognise outstanding achievements and proudly celebrate our successes.

  • Sustainability - We care about our future!

    We are committed to the future of Assetlink and our positive impact on the environment. We implement responsible and strategic growth to be here tomorrow and beyond, for our people, our customers and the community.

Copyright © 2016 Assetlink Services Pty Ltd